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Prize emails - cannot edit URLs

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Sumo-ling

I am trying to edit the 'redeem' URLS and it is stuck at [site_url]. I want it directed elsewhere.

I tried just using a hyperlink in the text, but the URL is uneditable - it only will go to perkzilla's main page.

If I can't edit the prize emails, I can't run a contest...

Thanks!

A

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James

Status changed to: Live

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James

Status changed to: Under review

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James

Hi Sumo-ling!

I've just tested this and it's working for me - share.getcloudapp.com/eDugZNj5

Can you let me know if there's a specific place I should look or if it's now working for you as well?


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Sumo-ling

Hello! Here's a loom of the issue from my end: www.loom.com/share/8b528c2ae32d4f5eba98eb4a9dff49ef


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Sumo-ling

just checking in to see if you could recreate this...


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James

The Loom video did not work - any chance you can re-upload it? Feel free to send it to the chat icon in the bottom right of your screen that goes right to live chat when available! :)


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Sumo-ling

Sent it over :) Here's a new link, did it again - might have accidentally deleted it! www.loom.com/share/5a956d934e0641dd89e4eb6a96075cef